The World's Best Contact Center Platform

Find out how Sytel is building the world's best contact center platform.


What makes Sytel stand out from the crowd? View these videos, presented by some of the Sytel management team, to find out. 

Welcome to Sytel

Michael McKinlay, Sytel CEO, gives an overview of who we are and what we do.


Truly Unified Communications

If you ask a vendor to show you their UC solution, you'll likely be shown either a presence application or a call center agent interacting with a customer through Facebook. Garry Pearson, Sytel's Chief Technical Officer, explains what Unified Communications really means.


Joined-up Customer Service

Jamie Stewart, Sytel's Marketing Manager, outlines Sytel's approach to customer service/ helpdesk software, and shows how Sytel's joined-up technology maximises the chance of first contact resolution.


Predictive Performance under Compliance

How well does your predictive dialer perform under outbound compliance? Michael McKinlay, Sytel CEO, gives some pointers to discovering your actual productivity.