See our press releases and other news items below to review the impact Sytel is having around the world.
As a white label and OEM supplier as well as a vendor in our own right, Sytel does not tell the world about every contract won. We do issue releases when we think circumstances warrant.
Sytel's predictive dialing and IVR components are now available to BroadSoft’s service provider customers as part of the BroadWorks® Call Center solution.
Michael McKinlay has been named UK Industry Champion 2011 by ContactCenterWorld, for his work in promoting responsible automated dialing practices.
Sytel Limited expects to supply 150 inbound/ blended systems across Brazil by the end of 2012.
Sytel Limited reports that revenue from its hosted call center solutions in the cloud now represents more than 50% of total revenues.
In a first for the US market, the Sytel predictive dialing engine is now being marketed by inContact on a compliant basis.
Sytel has completed Certification Testing with the IBM SPSS Research and Development team. Sytel Limited is the sole "software only" predictive dialer to do this.
Intelbras, the leading South American manufacturer of telephone handsets and PABX hardware, have released Intelligence Contact Center™ (ICC), a complete inbound /outbound contact center solution driven by Sytel and Teclan technologies.
Sytel Limited has signed a contract for Wind Telecom S.A. to become an integration partner in Poland and Central Europe.
Sytel Limited today announced that Mike McGowan has been appointed as Vice President Sales - North America.
Sytel Limited is launching an initiative to protect call centre operations from falling foul of Ofcom’s new proposals to increase fines for non-compliance with its outbound dialling rules to £2million.
Sytel Limited today announced substantial year-end growth, bucking the trend of the times.
Sytel Limited demonstrated live IP-only inbound call sessions using SIP phones in its first appearance at two UK trade shows.
Sytel Limited presented the Contact Centre of the Year Award at an awards dinner for the public sector in London, UK.
With immediate effect Sytel is launching a product, Softdial Instant Response™, that allows call center customers to give immediate feedback to a call center at the end of a call.
Sytel Limited is delighted to announce the appointment of Arturo Garciarubio as VP Sales for Latin America and Iberia.
Sytel Limited is very pleased to announce the appointment of Tom Thompson as Development Manager, and Jamie Stewart as Marketing Manager.
Sytel Limited is delighted to announce the appointment of Ken Brompton as Sales Director.
Sytel Limited attended the first Contact Center Global Forum event held recently in Cannes, France.
Sytel Limited continues to enjoy sustained growth and now has product recognition in more that 30 countries around the world.
In the wake of Ofcom’s announcement of substantial fines for telemarketing companies, Sytel has decided to re-run its seminar series for call centre managers.