See our press releases and other news items below to review the impact Sytel is having around the world.
As a white label and OEM supplier as well as a vendor in our own right, Sytel does not tell the world about every contract won. We do issue releases when we think circumstances warrant.
Sytel has completed phase 1 of the installation of new communication infrastructure for MRops. Phase 1 provides connectivity for interview centers in Toledo (US), Hong Kong and London (UK).
Sytel visited CASRO's Technology and Innovation Event in Chicago - the next stage in bringing Sytel's outstanding technology to the US MR marketplace.
Sytel Limited has announced the installation of their 1000th agent seat in Turkey, at T-Bilgi in Istanbul.
Sytel Limited has announced their first order for an outbound dialer installation in Russia - a telemarketing center in the far east of the country.
Sytel Limited, has begun the installation of a complete call center system for T-Bilgi in Turkey, performed by Intelitel, Sytel’s integration partner in Turkey.
Confirmit announces the advanced integration of Sytel’s world-leading predictive dialer with the Confirmit Horizons CATI (Computer Assisted Telephone Interviewing) solution.
Sytel Limited is providing the technical lead for a working party to improve the detection of answering machines (AMD) by automatic (predictive) dialers.
Sytel partners with Nexogy to add predictive dialing, scripting, reporting, multi-media
Sytel today announced that GfK Group has finished the European phase of its worldwide rollout of the Sytel dialler software, totalling 3700 licenses.
Sytel's predictive dialing software is now available as part of the SAP Business Communications Management software, version 7.
Richard Compton comes to Sytel to take on sales for EMEA and market research.
Sytel calls for an end to the widespread disregard in the UK for the Ofcom rules on predictive dialling.
Sytel's predictive dialing and IVR components are now available to BroadSoft’s service provider customers as part of the BroadWorks® Call Center solution.
Michael McKinlay has been named UK Industry Champion 2011 by ContactCenterWorld, for his work in promoting responsible automated dialing practices.
Sytel Limited expects to supply 150 inbound/ blended systems across Brazil by the end of 2012.
Sytel Limited reports that revenue from its hosted call center solutions in the cloud now represents more than 50% of total revenues.
In a first for the US market, the Sytel predictive dialing engine is now being marketed by inContact on a compliant basis.
Sytel has completed Certification Testing with the IBM SPSS Research and Development team. Sytel Limited is the sole "software only" predictive dialer to do this.
Intelbras, the leading South American manufacturer of telephone handsets and PABX hardware, have released Intelligence Contact Center™ (ICC), a complete inbound /outbound contact center solution driven by Sytel and Teclan technologies.
Sytel Limited has signed a contract for Wind Telecom S.A. to become an integration partner in Poland and Central Europe.
Watch Michael McKinlay, CEO of Sytel, discuss the Sytel AI Dialer