See our press releases and other news items below to review the impact Sytel is having around the world.
As a white label and OEM supplier as well as a vendor in our own right, Sytel does not tell the world about every contract won. We do issue releases when we think circumstances warrant.
July, 2014
Sytel has completed phase 1 of the installation of new communication infrastructure for MRops. Phase 1 provides connectivity for interview centers in Toledo (US), Hong Kong and London (UK).
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June, 2014
Sytel visited CASRO's Technology and Innovation Event in Chicago - the next stage in bringing Sytel's outstanding technology to the US MR marketplace.
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May, 2014
Sytel Limited has announced the installation of their 1000th agent seat in Turkey, at T-Bilgi in Istanbul.
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September, 2013
Sytel Limited has announced their first order for an outbound dialer installation in Russia - a telemarketing center in the far east of the country.
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July, 2013
Sytel Limited, has begun the installation of a complete call center system for T-Bilgi in Turkey, performed by Intelitel, Sytel’s integration partner in Turkey.
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May, 2013
Confirmit announces the advanced integration of Sytel’s world-leading predictive dialer with the Confirmit Horizons CATI (Computer Assisted Telephone Interviewing) solution.
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May, 2013
Sytel Limited is providing the technical lead for a working party to improve the detection of answering machines (AMD) by automatic (predictive) dialers.
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February, 2013
Sytel partners with Nexogy to add predictive dialing, scripting, reporting, multi-media
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December, 2012
Sytel today announced that GfK Group has finished the European phase of its worldwide rollout of the Sytel dialler software, totalling 3700 licenses.
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October, 2012
Sytel's predictive dialing software is now available as part of the SAP Business Communications Management software, version 7.
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August, 2012
Richard Compton comes to Sytel to take on sales for EMEA and market research.
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November, 2011
Sytel calls for an end to the widespread disregard in the UK for the Ofcom rules on predictive dialling.
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October, 2011
Sytel's predictive dialing and IVR components are now available to BroadSoft’s service provider customers as part of the BroadWorks® Call Center solution.
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June, 2011
Michael McKinlay has been named UK Industry Champion 2011 by ContactCenterWorld, for his work in promoting responsible automated dialing practices.
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June, 2011
Sytel Limited expects to supply 150 inbound/ blended systems across Brazil by the end of 2012.
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April, 2011
Sytel Limited reports that revenue from its hosted call center solutions in the cloud now represents more than 50% of total revenues.
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March, 2011
In a first for the US market, the Sytel predictive dialing engine is now being marketed by inContact on a compliant basis.
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January, 2011
Sytel has completed Certification Testing with the IBM SPSS Research and Development team. Sytel Limited is the sole "software only" predictive dialer to do this.
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December, 2010
Intelbras, the leading South American manufacturer of telephone handsets and PABX hardware, have released Intelligence Contact Center™ (ICC), a complete inbound /outbound contact center solution driven by Sytel and Teclan technologies.
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March, 2010
Sytel Limited has signed a contract for Wind Telecom S.A. to become an integration partner in Poland and Central Europe.
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