See our press releases and other news items below to review the impact Sytel is having around the world.
As a white label and OEM supplier as well as a vendor in our own right, Sytel does not tell the world about every contract won. We do issue releases when we think circumstances warrant.
July, 2014
Sytel has completed phase 1 of the installation of new communication infrastructure for MRops. Phase 1 provides connectivity for interview centers in Toledo (US), Hong Kong and London (UK).
June, 2014
Sytel visited CASRO's Technology and Innovation Event in Chicago - the next stage in bringing Sytel's outstanding technology to the US MR marketplace.
May, 2014
Sytel Limited has announced the installation of their 1000th agent seat in Turkey, at T-Bilgi in Istanbul.
September, 2013
Sytel Limited has announced their first order for an outbound dialer installation in Russia - a telemarketing center in the far east of the country.
July, 2013
Sytel Limited, has begun the installation of a complete call center system for T-Bilgi in Turkey, performed by Intelitel, Sytel’s integration partner in Turkey.
May, 2013
Confirmit announces the advanced integration of Sytel’s world-leading predictive dialer with the Confirmit Horizons CATI (Computer Assisted Telephone Interviewing) solution.
May, 2013
Sytel Limited is providing the technical lead for a working party to improve the detection of answering machines (AMD) by automatic (predictive) dialers.
February, 2013
Sytel partners with Nexogy to add predictive dialing, scripting, reporting, multi-media
December, 2012
Sytel today announced that GfK Group has finished the European phase of its worldwide rollout of the Sytel dialler software, totalling 3700 licenses.
October, 2012
Sytel's predictive dialing software is now available as part of the SAP Business Communications Management software, version 7.
August, 2012
Richard Compton comes to Sytel to take on sales for EMEA and market research.
November, 2011
Sytel calls for an end to the widespread disregard in the UK for the Ofcom rules on predictive dialling.
October, 2011
Sytel's predictive dialing and IVR components are now available to BroadSoft’s service provider customers as part of the BroadWorks® Call Center solution.
June, 2011
Michael McKinlay has been named UK Industry Champion 2011 by ContactCenterWorld, for his work in promoting responsible automated dialing practices.
June, 2011
Sytel Limited expects to supply 150 inbound/ blended systems across Brazil by the end of 2012.
April, 2011
Sytel Limited reports that revenue from its hosted call center solutions in the cloud now represents more than 50% of total revenues.
March, 2011
In a first for the US market, the Sytel predictive dialing engine is now being marketed by inContact on a compliant basis.
January, 2011
Sytel has completed Certification Testing with the IBM SPSS Research and Development team. Sytel Limited is the sole "software only" predictive dialer to do this.
December, 2010
Intelbras, the leading South American manufacturer of telephone handsets and PABX hardware, have released Intelligence Contact Center™ (ICC), a complete inbound /outbound contact center solution driven by Sytel and Teclan technologies.
March, 2010
Sytel Limited has signed a contract for Wind Telecom S.A. to become an integration partner in Poland and Central Europe.
Watch Michael McKinlay, CEO of Sytel, discuss the Sytel AI Dialer
