See our press releases and other news items below to review the impact Sytel is having around the world.
As a white label and OEM supplier as well as a vendor in our own right, Sytel does not tell the world about every contract won. We do issue releases when we think circumstances warrant.
Sytel announces version 11 of their Softdial Contact Center™ (SCC) hosting platform, supporting fully blended voice, chat, email, SMS, video, and all social channels.
Enables contact centers to manage consumer opt-outs and other no-contact rules across phone, email, SMS and all other media types.
“Can you get a 200 seat contact center up and working over the weekend?” The call came in late Friday night. “Sure” we said.
Sytel is introducing a plan immediately to help contact centers enable their agents to work from home during the COVID-19 outbreak.
At a special ceremony in Paris this week, the CEO of Sytel, Michael McKinlay, gave Fethi Madani, CEO of CloudControl France, the Sytel Outbound Platinum Award, celebrating 15 years of outbound excellence in CloudControl's operations.
Kelly Services and Sytel have combined to provide a state of the art hosted solution to support Kelly’s growth plans in Russia. Kelly’s contact center model has been replaced with a multi-channel and multi-tenant solution, hosted within their private cloud.
Sytel and Afiniti Partner to Bring World-leading AI Products to the Contact Center to Enhance Agent Performance and Improve Customer Experience
Flex, a Brazilian company offering BPO, services and relationship management solutions, has chosen Sytel as a provider of contact center software solutions for its Zaas customer base.
The Sytel AI Dialer takes its machine learning capabilities and hence the dialer performance to a new level.
Inconcept’s software application, known as F1, has been fully integrated with Sytel’s Softdial Contact Center™ to deliver a more personalised service to hundreds of garages.
We had a great show at ESOMAR 2017.
Two decades on and Neil Perring still benefits from Sytel's high performance dialer.
Sytel responds to Ofcom regarding their December 2016 Policy Statement.
Continued issues with existing contact center technology suppliers have driven TVG to look for an alternative solution.
The ESOMAR Congress in New Orleans was a great success.
Confirmit and Sytel have partnered to deliver a series of new CATI features targeting the changing needs of Market Researchers using this core data collection method.
Hosted solution uses Sytel software.