As a white label and OEM supplier as well as a vendor in our own right, Sytel does not tell the world about every contract won. We do produce case studies when we think circumstances warrant. See the case studies below to review the difference Sytel software can make.

Sytel Enjoys Continued Success in Brazil

Industry: Debt Collection

Brazil’s strong domestic market has produced more in-house contact center agent positions that anywhere else in Latin America. Brazil is joining the global expansion of the contact centre industry with the number of contact center agents located in Brazil expected to rise significantly over the next couple of years.

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Sytel Helps Solve Debt Problem

Industry: Debt Collection

Quantrax Corporation is a US based technology company that has pioneered the development of intelligent software for the collections industry and other organizations managing their own receivables. Faced with the ever changing demands of the collections industry, and the need to provide a world-class dialer that could provide a range of additional functionalities, such as IVR and call blending, Quantrax turned to UK-based Sytel Limited.

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