Welcome to Sytel

Sytel Limited develops and supplies contact center software and complete solutions, connecting and managing calls and media sessions, without boundary. Sytel solutions for telecoms providers, hosted/ cloud service providers of contact center services and enterprise end users are driving agent productivity in over 50 countries.

Our secure, resilient IP telephony and media infrastructure software enables excellence in market research, telemarketing, customer service, collections and more..

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Latest Blog

Brazilian call centers in transition

Brazil fell off the cliff with bad outbound practices but is now focused on recovery.

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Announcing the Sytel AI Dialer

The Sytel AI Dialer takes its machine learning capabilities and hence the dialer performance to a new level.

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Case Study

Sytel AI Dialer delivers 30% talk time increase for Interact

Delivering performance under Ofcom's outbound policy can be challenging. Using the Sytel AI Dialer Interact has a competitive a…

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