Welcome to Sytel

Sytel Limited develops and supplies contact center software and complete solutions, connecting and managing calls and media sessions, without boundary. Sytel solutions for telecoms providers, hosted/ cloud service providers of contact center services and enterprise end users are driving agent productivity in over 50 countries.

Our secure, resilient IP telephony and media infrastructure software enables excellence in market research, telemarketing, customer service, collections and more..

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Latest Blog

The reality of failure-proof systems in the Cloud

How often does the server/virtualisation stack fail? We take some examples from our own experience and identify 3 things you can…

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Afiniti and Sytel in New Partnership

Sytel and Afiniti Partner to Bring World-leading AI Products to the Contact Center to Enhance Agent Performance and Improve Cust…

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Case Study

Sytel AI Dialer delivers 30% talk time increase for Interact

Delivering performance under Ofcom's outbound policy can be challenging. Using the Sytel AI Dialer Interact has a competitive a…

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