Welcome to Sytel

Sytel Limited develops and supplies contact center software and complete solutions, connecting and managing calls and media sessions, without boundary. Sytel solutions for telecoms providers, hosted/ cloud service providers of contact center services and enterprise end users are driving agent productivity in over 50 countries.

Our secure, resilient IP telephony and media infrastructure software enables excellence in market research, telemarketing, customer service, collections and more..

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Latest Blog

Designing for the Cloud - Challenge #4 - Footprint Cost

A cloud-based contact center running the full range of services has many other components that generate large compute and storag…

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News

Sytel Releases Multi-tenant, Multimedia and Fully Blended Contact Center Platform

Sytel announces version 11 of their Softdial Contact Center™ (SCC) hosting platform, supporting fully blended voice, chat, emai…

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Case Study

Abt Associates Deploys Sytel Calling Solution

Abt Associates took the decision to acquire a solution that gave them manageability, efficiency and performance by replacing the…

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