Welcome to Sytel

Sytel Limited develops and supplies contact center software and complete solutions, connecting and managing calls and media sessions, without boundary. Sytel solutions for telecoms providers, hosted/ cloud service providers of contact center services and enterprise end users are driving agent productivity in over 50 countries.

Our secure, resilient IP telephony and media infrastructure software enables excellence in market research, telemarketing, customer service, collections and more..

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Latest Blog

Designing for the Cloud - Challenge #3 - Ease and Speed of Troubleshooting

How to make management of a functionally rich cloud contact center platform… well, manageable

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Sytel Launches Global Compliance to Protect Consumers and Contact Centers

Enables contact centers to manage consumer opt-outs and other no-contact rules across phone, email, SMS and all other media type…

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Case Study

Piexe Urbano increases productivity

Peixe Urbano uses Softdial Scripter to build IVR flows to increase productivity of agents and be PCI compliant.

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