Welcome to Sytel

Sytel Limited develops and supplies contact center software and complete solutions, connecting and managing calls and media sessions, without boundary. Sytel solutions for telecoms providers, hosted/ cloud service providers of contact center services and enterprise end users are driving agent productivity in over 50 countries.

Our secure, resilient IP telephony and media infrastructure software enables excellence in market research, telemarketing, customer service, collections and more..

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Latest Blog

Moving to the Cloud - 5 Features You Should Expect

There has never been a better time to move a contact center to the cloud. But not all cloud contact center platforms are created…

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Afiniti and Sytel in New Partnership

Sytel and Afiniti Partner to Bring World-leading AI Products to the Contact Center to Enhance Agent Performance and Improve Cust…

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Case Study

Piexe Urbano increases productivity

Peixe Urbano uses Softdial Scripter to build IVR flows to increase productivity of agents and be PCI compliant.

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