Welcome to Sytel

Sytel Limited develops and supplies contact center software and complete solutions, connecting and managing calls and media sessions, without boundary. Sytel solutions for telecoms providers, hosted/ cloud service providers of contact center services and enterprise end users are driving agent productivity in over 50 countries.

Our secure, resilient IP telephony and media infrastructure software enables excellence in market research, telemarketing, customer service, collections and more..

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Latest Blog

The rise of the machines

What is the future for contact center agents? Will they become redundant? Hardly! If anything, the contact center agent will …

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News

TVG adds Sytel to its list of services

Continued issues with existing contact center technology suppliers have driven TVG to look for an alternative solution.

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Case Study

Sytel Delivers Improved Efficiency for Nielsen

Nielsen chose Sytel's dialer knowing it would maximize productivity whilst maintaining compliance with US legislation.

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