Welcome to Sytel

Sytel Limited develops and supplies contact center software and complete solutions, connecting and managing calls and media sessions, without boundary. Sytel solutions for telecoms providers, hosted/ cloud service providers of contact center services and enterprise end users are driving agent productivity in over 50 countries.

Our secure, resilient IP telephony and media infrastructure software enables excellence in market research, telemarketing, customer service, collections and more..

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Latest Blog

In defense of IVR

Badly designed IVR call flows give IVR a bad rap. We put forward a defense.

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Sytel exhibited at the ESOMAR Congress 2016 in New Orleans

The ESOMAR Congress in New Orleans was a great success.

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Case Study

Sytel Delivers Improved Efficiency for Nielsen

Nielsen chose Sytel's dialer knowing it would maximize productivity whilst maintaining compliance with US legislation.

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